FAQ

Frequently asked questions

A pre-inquiry filter — the questions we hear most often.

Are there projects you don't take on?

Yes. The following work isn't a fit:

  • Development primarily for IoT / embedded / hardware control
  • Systems that need 24/7 monitoring and immediate incident response
  • Large-scale contract development or projects priced on headcount / man-hours
  • Ad-ops, social media management or other pure marketing-agency work
  • Mechanisms that directly substitute for legal, medical or investment judgement

If the topic centers on operations organization, design, system development, visualization or automation, please get in touch.

How is pricing determined?

Pricing is quoted individually based on the work, the architecture and the development scope. Scope (department / process / screen / report / permissions), integrations with existing systems or SaaS, non-functional requirements like security and audit logs, plus operational design and cloud / on-prem / hybrid choices all shift the required effort.

Details are summarized on the pricing page.

Are there reference price ranges?

Operations organization or architecture review alone starts from a few tens of thousands of yen; deployment support around existing tools is roughly tens of thousands to over a hundred thousand; small-scale development starts in the low hundreds of thousands. Full-business system development is quoted per project.

See the pricing page for cost ranges by service.

Can we start small?

Yes. A free discovery shares an architecture sketch and rough cost; PoCs or limited-scope deployments let us progress in stages. We can start from a minimum configuration and expand as operation takes hold.

What areas do you serve? Can I request work from outside Tokyo?

We are based in Minato City, Tokyo. We can meet or visit on-site (in Japanese), within Tokyo and Saitama Prefecture, depending on the content. Since we also use web conferencing in Japanese, clients outside Tokyo or further away can request work regardless of location.

Since this is run as a side business, what about turnaround times and response speed?

We mainly work weekday evenings and on weekends. This means we're not a good fit for short deadlines or projects that rely on a large workforce, but with advance scheduling we can also accommodate daytime web conferences and on-site visits (in Japanese). We aim to reply to inquiries within 2 business days as a general guide. By proceeding in stages, we propose a structure that keeps initial cost and risk down.

Is the first consultation free? What should I prepare?

Yes, the hearing is free. It's enough to bring three things: your purpose (what you want to solve), your current situation (existing operations and tool setup), and your desired timing — your challenge doesn't need to be fully defined yet. Sharing constraints such as security requirements and a sense of budget also helps improve the accuracy of the estimate.

You can send just those three points via the contact form.

Can you implement solutions that make use of existing tools (Excel, SaaS, WordPress, etc.)?

Yes. We first organize the operations and constraints involved, then judge whether existing tools are sufficient, whether something needs to be built, or whether a combination is best. Where off-the-shelf products or SaaS can meet the requirements, we design the workflow around them and build only the missing pieces, kept small. We also support configurations using Excel VBA macros, WordPress, RPA, and BI tools.

How is data and security handled?

We place importance on ensuring users can grasp and control their own data, and when a configuration that keeps data from leaving your premises is chosen, we clearly explain the reasoning. Consultations premised on fully local or on-premises operation are also welcome. Information received through inquiries is used only to reply and is never provided to third parties.

Is there maintenance and operational support after delivery?

Yes. Rather than a “build it once and be done” approach, we design with continued operation in mind, and our process includes documenting operational rules, handover, and defining an improvement cycle. Please consult us individually about ongoing maintenance and improvement depending on the content.

Can I consult in a language other than Japanese?

By email or chat, we can correspond in English, Chinese, and Korean as well as Japanese (with the help of translation tools). Meetings (phone or online) are held in Japanese only. For foreign individuals and overseas companies starting a business or transaction in Japan, we also offer a service that supports procedures, administrative tasks, and coordination as your on-the-ground contact in Japan (first consultation free).

For details, see Business and practical support in Japan.

What about qualified invoices and contract types?

We are registered as a qualified invoice issuer, and the registration number is listed on the legal page. We operate as a sole proprietorship, and contract types such as one-off or ongoing engagements can be adjusted flexibly depending on the content.

See the legal page for business registration details.

What kind of product is Fully Local Transcribe?

It's a desktop application that completes transcription entirely on your PC without sending audio data externally. It's designed for medical institutions, licensed professionals, researchers, interviewers, and others who handle highly confidential conversations or interview recordings, and it works even in environments with restricted network access. It supports Japanese and long audio recordings, and can be adopted or customized even by individuals or small organizations.

For product details, see the Fully Local Transcribe page and the official site.

Even if the brief is still fuzzy, you can start with a free consultation

Share your current situation briefly and we'll come back with a way forward and a rough cost range.

  • First consultation free
  • Reply within 2 business days
  • Online across Japan (in Japanese)
  • Multilingual support by email & chat